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Titre :
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Out-of-office hours nurse-driven acute telephone counselling service in a large diabetes outpatient clinic : A mixed methods evaluation (2015)
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Auteurs :
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DUE-CHRISTENSEN M.
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Type de document :
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Article : texte imprimé
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Dans :
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Patient Education and Counseling (Vol. 98 n° 7, Juillet 2015)
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Article en page(s) :
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pp.890–894
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Note générale :
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biblio.
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Langues :
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Anglais
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Catégories :
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EVALUATION
TELECOMMUNICATION
GSM
INFIRMIER
DIABETE
AUTONOMIE
EMPOWERMENT
MALADIE CHRONIQUE
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Mots-clés :
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EVALUATION
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TELECOMMUNICATION
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GSM
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INFIRMIER
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DIABETE
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AUTONOMIE
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GESTION DE SOI
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EMPOWERMENT
;
MALADIE CHRONIQUE
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Résumé :
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ObjectiveTo map the usage of out-of-office hours acute telephone counselling (ATC) provided by diabetes specialist nurses (n = 18) for diabetes patients to explore potentials for improvement.MethodsA mixed methods study involved mapping of ATC-usage during 6 months and a retrospective audit of frequent users.ResultsAltogether, 3197 calls were registered that were related to 592 individual patients, corresponding to 10% of the population. Proportionally more users suffered from type 1 diabetes (p
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Note de contenu :
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SCIENTIFIQUE
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