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Out-of-office hours nurse-driven acute telephone counselling service in a large diabetes outpatient clinic : A mixed methods evaluation

DUE-CHRISTENSEN M. |

Dans Patient Education and Counseling (Vol. 98 n° 7, Juillet 2015)

ObjectiveTo map the usage of out-of-office hours acute telephone counselling (ATC) provided by diabetes specialist nurses (n = 18) for diabetes patients to explore potentials for improvement.MethodsA mixed methods study involved mapping of ATC-u[...]

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